In the systems workflow automation is a central object of the bureaucracy with countless paper documents. Therefore, in order to benefit from the use of document management systems (higher efficiency of business processes), it is necessary to use special techniques that ensure the creation, management, processing, distribution and storage of electronic documents, as well as allow automate business processes with their participation. The classic document workflow automation provides primary and secondary business processes. The central part of the system is a repository where put electronic versions of documents. This provides full-text search, versioning, access rights and the possibility of collaboration.
Such systems allow fast workflow create a document, designate routes and approval of the document and send it directly to performers. The use of web-based application provides secure access to employees, project management and paperwork and n out of the office via the Internet, such as business or home. Documents are mandatory attribute the business processes of any enterprise, such as processing orders, requests, complaints, paying bills, etc. They provide interaction with customers and partners, departments and individual employees. Documents – a tool to perform simple daily operations and organizational reasons changes. They are present in all spheres of business, and the effectiveness of their treatment directly depends on the success of the business. The most advanced document management systems typically include the following functional blocks, which are intended producers are designed to address these problems: is designed to automate record keeping organization and documentation support of management staff enterprise. It provides a reception, registration and referral for consideration of entering the business documents and correspondence, the control of its passage, recording and accounting of outgoing correspondence, processing and distribution of internal documents (orders and other orders of the leadership), as well as monitoring performance; archives is needed to create electronic archives of various applications and management of all types of electronic documents: word processing documents, images, drawings, video and audio files, etc.; management contracts for the automation of tasks and coordination of contracts in accordance with accepted accounting in the company regulations work with documents.
Ensured the establishment of agreements based on common templates, storage contracts and related documents, version control and automate the process of harmonization; Quality Management – optimizes the management of standard operating procedures in accordance with the requirements of quality management. Automating the management of standard operating procedures, focuses on the following objectives: to accelerate the process of creating standard operating procedures, accelerated review and approval, to ensure continuous user access to information. Important components of the solutions are Control printing of standard operating procedures, security and auditing user actions. The solution improves the efficiency of quality management and reduce costs by automating processes creation, review, approval and distribution of this documentation; project management and team rabotooy – provides a guide project implementation, the interaction of members of project teams and automate the creation of sets of project documentation. Typically, as a medium for users is a collaboration portal that provides all project participants to access a single information resources and means of communication in real time.