The majority of our moods sees in our gestures and positions. And the face says much on the matter. 3.To speak with barren and smooth voice: To use a smooth voice and not so high, as if you were relaxed, will help to deal with a furious person. When we spoke with that it shouts to us one tends to elevate the voice to talk back to him. But this is not the best way to treat it, because the voice level will every time tend to be is going to be but high and the relation will begin to put itself tenser.

4.Devulvale which you hear: It is listening to while it tries to pay attention in what moments she can exhibit his own sensations about which the person is speaking. She tries to respond understanding it to him with phrases like " it seems that this was very frustrating for usted" , etc. This way the other person will realize that you are paying him attention. 5.Cambie the center of the anger of the other person: When somebody is very angry one of the things that you must do is to make change its emotional state him. It can obtain it to this interrupting the speech of the other and changing the axis of the subject. Some ways to obtain this are: To call it by the name: When it begins to speak lla it to me by his name. Then the other person will stop for a moment and take care of what you are saying. She says " she waits for segundo": these words said with certain calm to manage to stop for a moment the angry person and change the center to him of the subject. 6.It emphasizes the points of the other: The best thing than you can do you are to stop the person and to say &quot to him; what you are trying to say &quot is ; and there it repeats what it was listening.